Mr. Frank Boateng

Lecturer, Faculty of Computing and Information System

  • Profile

    Mr Frank Boateng is a lecturer and researcher in the field of information systems at Ghana Communication Technology University. He is actively involved in research activities and serves as the Department of Information Systems' representative on the Faculty of Computing and Information Systems Board, as well as the department examinations officer. He has supervised a number of undergraduate and postgraduate students’ project works and theses, respectively, and continues to supervise students’ theses. He is also a reviewing editor for the International Journal of Decision Support System Technology (IJDSST). Prior to joining the faculty, he was the Senior Information Technology Officer with the then Information Technology Support Services (ITSS) at Ghana Technology University College (GTUC).

    Frank has received training from prestigious institutions like Coventry University, UK, the Ghana Institute of Management and Public Administration (GIMPA), the Admintelecom Academy, and Anglican Secondary School, all in Ghana. Currently, he is pursuing a PhD program with the Department of Information Systems with the Faculty of Accounting & Informatics (FAI) at Durban University of Technology (DUT) in Durban, Kwa-Zulu Natal, South Africa, which is further contributing to his research expertise in the fields of information systems and technology, digital transformation, the Internet of Things (IoT), libraries, and information science, among others. His transferable networking, leadership, strategic planning, and technical skills make him a valuable asset to the university.

    His leadership qualities are evident in his experience of taking on supervisory roles and leading projects in academic and non-profit organizations. In these roles, he has used his strategic planning skills to develop and implement programs and initiatives that have helped committees in the department and the faculty in general in the university, as well as other organizations such as Rotary International, to achieve their objectives. He has also trained staff and volunteers, ensuring that they have the skills necessary to carry out their roles effectively.

    Frank’s technical expertise in fiber optic technology, computing, and information systems management has allowed him to work on projects that require a high level of technical proficiency. He has been involved in projects related to the installation, testing, and maintenance of fiber optic systems, contributing to the development of innovative solutions in this field.

    Frank is happily married to Eunice Boateng (Mrs), Senior Assistant Registrar and Head of Department Welfare and Compensation at Ghana Communication Technology University's Directorate of Human Resource and Organizational Development (HROD). They are blessed with three children: Papa Yaw Buah Boateng, Owureku Danquah Boateng, and Maame Efua Nyarko Akyere Boateng.

  • Publications

    No. PUBLICATION
    1 Boateng, F., Aroba, O. J., & Patel, S. S. (2024). Developing an IoT Adoption Framework for Library Management for Public Tertiary Institutions in Ghana. In B. Holland & K. Sinha (Eds.), Handbook of Research on Innovative Approaches to Information Technology in Library and Information Science (pp. 233-257). IGI Global. https://doi.org/10.4018/979-8-3693-0807-3.ch011
    2 Acheampong, P., Boamah, KB., Agyeman-Prempeh, N., Boateng, F., Bediako, IA & Abubakar, R. 2021. Trust and Continuance of Mobile Payment Use Intention. Information Resources Management Journal. 34(1):19–42. doi.org/10.4018/irmj.2021010102.
    3 Acheampong, P., Zhiwen, L., Hiran, K.K., Serwaa, O.E., Boateng, F. and Bediako, I.A., 2018. Examining the intervening role of age and gender on mobile payment acceptance in Ghana: UTAUT model. Canadian Journal of Applied Science and Technology, 5(2).
    4 Acheampong, P., Zhiwen, L., Boateng, F., Boadu, A.B. and Antwi, H.A., 2017. Determinants of behavioral intentions of ‘Generation-Y’adoption and use of computer-mediated communication tools in Ghana. British Journal of Interdisciplinary Research, 8(1).
    5 Acheampong, P., Zhiwen, L., Otoo, A.A.A., Antwi, H.A., Boateng, F. and Bediako, I.A., 2018. Determining The Mediating Effects Of Trust On E-Payment Readiness In Ghana: Consumers’perspective Analysis. Australian Journal of Economics and Management Sciences, 7(5).
    6 Acheampong, P., Zhiwen, L., Antwi, H.A., Boateng, F., Akomeah, M.O. and Boadu, A.B., 2017. Engaging Constructive Modelling Concepts to Augment Supply Chain Management Decisions in Ghana's Health Sector. European Journal of Contemporary Research, 6(1).

  • Qualifications (Education)

    DATE DEGREE/QUALIFICATION INSTITUTION
    2023 - Ongoing Doctor of Philosophy (PhD. Candidate) Library and Information Science (Durban University of Technology, South Africa)
    2014 - 2016 Master of Science (MSc.) Management Information Systems Coventry University, United Kingdom
    2004-2009 Bachelor of Science (BICT.) Information and Communication Technology Ghana Institute of Management and Public Administration, School of Technology
    March, 2016 Certified Fiber Optic Technician The Fiber Optic Association, Inc. (Certified member, # CFOT 7590153))
    2004 – 2005 Certificate in Management Ghana Institute of Management and Public Administration, Ghana (GIMPA)

  • Professional Training

    PROFESSIONAL TRAINING / ASSOCIATIONS
    Enterprise Vulnerability & Patch Management Certificate - 2016 Center for Professional Development (CPD), Ghana Technology University College (GTUC)
    Certified Fiber Optic Technician - 2016 The Fiber Optic Association, Inc. / Admintelecom Academy (Certified member, # CFOT 7590153)
    Certificate in Tablet PC Repairs & Laptop Expert, Chip Level - 2013 Expert Institute of Advance Technologies, New Delhi-India
    Certificate in Mobile Phone Technology - 2012 Alfa Institute, Mobile Repairing & Training Center, Mumbai-India
    Certificate in CISCO Certified Network Professional (CCNP) Booth Camp - 2010 Ghana Technology University College, Accra - Ghana
    Certificate in VSAT System Engineering and Installation – 2010
    Certificate in Interconnection- The Economics & Regulatory Implications - 2009 African Advanced Level Telecommunications Institute (AFRALTI) Nairobi Kenya
    Certificate in UNIX Systems Administration - 2010 Ghana Network Operators Group (ghNOG), Accra – Ghana
    Member, Institute of ICT Professionals Ghana - (IIPGH)
    Member, University Teachers Association of Ghana – (UTAG)
    Internet Society (Global and Ghana Chapters) #:122679
    The Fiber Optic Association, Inc., Certified member, #: CFOT 7590153
    Member, Rotary club of Accra-Labone an affiliate of Rotary International and Rotary Foundation, membership #:8054862
    The Rotary Foundation Committee, Member July 2019-June 2020

  • Positions Held/Served

  • Areas of Expertise/Research

    EXPERTISE
    Cloud Computing Research
    Information Systems research
    Internet of Things (IoT) Adoption Research
    Information Technology and Engineering
    Library and Information Science Research
    Curriculum Development

  • Conference/Seminars/Workshops

    2024 Department of Computer Science, Faculty of Computing and Information Systems, Ghana Communication Technology University (GCTU) - Data Science and Analytics Bootcamp and Seminar. – June 25 – 28, 2024
    2024 Directorate for Research and Postgraduate Support, Durban University of Technology (DUT), SA – DUT – IREC Ethics Training Workshop: – South Africa, June 18, 2024
    2023 Department of Marketing and Retail Management, Faculty of Management Sciences Durban University of Technology (DUT) – Faculty Webinar on Driving Sustainable Digital Marketing and Retail Strategies in the African Context. South Africa – November 17, 2023.
    2023 Directorate for Research and Postgraduate Support, Durban University of Technology (DUT), SA – DUT – IREC Ethics Training Workshop: Fundamentals of Research Ethics. – Certificate of Attendance, South Africa, October 31, 2023
    2023 Directorate of Human Resource and Organizational Development (HROD), Ghana Communication Technology University (GCTU) – Academic Peer Review Skills Seminar for Faculty Members Themed: “Academic Peer Review” – October 30 – 31, 2023
    2020 Advance HE, UK - Teaching Skills Masterclass (TSMC) - Certificate of Completion Ghana, March 2–5, 2020
    2019 Research Seminar on Writing a winning Grant Proposal to build the capacity of faculty members. Ghana Technology University College (GTUC) Accra - Ghana November 19, 2019
    2019 ICTE-International Centre for Transformational Entrepreneurship, Think Tank for Academics, Policy Makers, Students and Enterprise Support. Coventry University / British Council - Accra - Ghana, October 9-10, 2019
    2019 ICETE - International Conference on Education, Technology and Entrepreneurship. Office of Research Services and Innovation / GTUC - (Certificate of Participation) Accra - Ghana, September 11–12, 2019
    GTUC / Ghana Innovation Hub (iHUB), Soft launch of the Ghana Innovation Hub Ghana Sept. 27, 2018 – July 24, 2019
    2019 ICCSPN / ICSIoT - International Conference on Cyber Security and Internet of Things / Communications, Signal Processing and Networks) Ghana, May 29–31, 2019
    Faculty Pre-Writing Workshop. Ghana Technology University College (GTUC) Accra – Ghana - July 13, July 24-26, 2019
    2019 ICDSA- International Conference on Computer, Data Science and Applications July 17–19, 2019
    IEEE Virtual Events Program in Africa: Smart Grid Ghana Certificate of Participation, December 2017
    IEEE Virtual Events Program in Africa: Big Data 2017 Ghana Certificate of Participation May, 2017
    Ghana Internet Governance Forum (IGF) 2016 The Internet Governance Forum, a multi-stakeholder forum for policy dialogue on issues of Internet governance - Participant - August, 2016
    Regent University College of Science and Technology The university’s 10th anniversary and a public lecture on “The importance of Mobile Computing and Cloud Technology in the 21st Century” – Ghana July 2016) GTUC Registrar’s Representative
    Fiber Optics Technology Workshop 2016, Ghana Certificate of Participation March 8-17, 2016
    Information Technology Association of Ghana (ITAG) 3rd Annual General Meeting The theme “Securing our Cyber World” (Ghana, Participant December, 2015)
    Ghana Technology University College in Partnership with Center for Communication, Media and Information Technology (CMI) Aalborg University, Denmark 3rd GTUC & CMI International ICT Conference, Ghana, May, 2014 Certificate of Participation
    1st District Assembly and Conference (DAC) for Rotary International District 9102 Accra, Ghana – April 2014
    Rotary International District 9100 District Assembly and Conference (DAC) Cotonou, Benin – April 2012

  • Honours/Awards

    • Association of Computing Students (ACS), GCTU Chapter – Certificate of Appreciation (2021).
    • Rotary club of Accra - Labone, - Certificate of Appreciation as Club Secretary (2014-2015).