Profile

She brings a strong educational foundation and extensive professional experience to her role as the Acting Head of Technical Services and Graduate Librarian at the Ghana Communication Technology University Library on the Accra main campus. In addition to her core responsibilities, she leads library e-resources training for staff and freshmen.

Her duties include selecting relevant free journals and books from catalogues, providing user guidelines, managing daily book shelving, and handling circulation tasks. She also supervises junior and student staff, integrates new collections into the automated system, issues defaulter alerts, generates official documents and reports, and seeks input from the academic community for course materials. Known for her well-organized, analytical approach, she excels in teamwork and leadership, and she is particularly passionate about tackling challenges and engaging from the outset of projects.

Publications

Benedicta Krampah Akoto Bitherman She has authored six publications in the fields of Information Science, E-resources, and Digital Collection Management. Based on the visibility gained through her existing publications, she is presently a reviewer with Global Knowledge Management a subsidiary journal publisher of Emerald publishing group.

Qualifications (Education)

Professional Training

Completed a range of professional training programs, including KOHA LMS Training at AAU (2024), a Workshop on Implementing Standard Operating Procedures at GCTU-HR (2024), and various webinars and seminars.

Notable training includes the Tylor & Francis Webinar (2023), RemoteXs Administrators Training (2023), and workshops on Research Proposals Writing (2023) and Institutional Repositories (2023). Other significant training events include the Ghana AFLIA Conference (2023), Ghana Library Association Conference (2022), and IEEE Xplore Webinar (2022).

Positions Held/Served

Areas of Expertise/Research

Areas of expertise and research include Information Literacy, User Studies, Collection Management, E-resources Management, Institutional Repositories Management, and Social Media Studies.

Conference/Seminars/Workshops

Honours/Awards